The 4 key areas of leadership maturity.

4 Key Areas of Leadership Maturity

In Leadership by Jason Cortel

When you get in to a leadership role, you lose your ability to gripe – especially to those at lower levels. You become a representative of the company. The company’s policies need to be aligned with your own personal values or perhaps you need to align your values to that of the company. You also have to be a role model and set the tone by supporting your peers, managing change and controlling your emotions.

The 4 key areas where you need to exhibit leadership maturity:

Upholding Company Policies – if the company has policies and procedures in place it is now your responsibility to reinforce them and to abide by them yourself. You are now in a position of authority, if a process or policy is not working you can bring change. Instead of gripping, establish a team to improve it.

Supporting Your Peers – your team consists of the other managers you work alongside, not just the team that works under you. Gone are the days where you could spend time gripping about them and their deficiencies. It is important that you support them in public and help others to see why they may be doing something a certain way. In private you can coach them through decisions that aren’t making sense. Help build them up rather than tearing them down.

Change Management – once a change has been agreed to it is up to you to enforce it. The days of complaining about constant change are over, especially in front of your direct reports. In most cases you will have directly participated in the design of the change and that was when you had an opportunity to influence it. Once the change is agreed upon you must inspire your team to buy into it and give it an honest effort of success. Report back any findings or gaps that you identify to help smooth out any areas of the change that are preventing your team from doing their job well.

Temper Control – it is critical for the leader to remain calm, cool and collected. You have to be agile in dealing with roadblocks that pop up throughout the day and you have to help your team learn to adjust seamlessly when confronted with a frustrating problem. Learning to control your emotions will go a long way with your team and you will become known as someone who can handle pressure well. Public outburst, profane language and fist slamming will not be tolerated from a leader. It is the fastest way you can lose the respect and hope from your employees.

Once you are in a leadership role you need to develop your leadership maturity. You can’t just pay lip service to management decisions but must actually believe the value in what was proposed. You can’t complain about your peers, you must support them. You can’t have outbursts when you don’t get your way or things don’t go well, you must handle the pressure well. This means being reflective and aligning yourself behind the corporate direction, and finding a way to credibly and honestly represent it.

The opposite – so often exhibited in companies – is a cancer. If a leader constantly complains about corporate policies, peers, change or loses their temper, they lose followership and their employees lose hope.

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Jason Cortel

Jason Cortel

Call Center Manager
An accomplished sales and marketing operations executive in demand generation, client services and technical support industries. Jason has proven leadership, strategic planning, and problem solving skills. He is recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and retention.
Jason Cortel4 Key Areas of Leadership Maturity