Preventing Leadership Isolation

Avoid the Leadership Isolation Trap

In Leadership by Jason Cortel

As a leader in your organization there more than likely are one or more levels underneath you that you are ultimately responsible for. Often times the only news or opinions that you will receive are those that have been filtered, calculated or all together censored based on what your direct reports think you should be made aware of.

While it isn’t always easy for a leader to break through these patterns, there are some tips that may help. If the levels you have underneath you have their own set of levels it would be useful to encourage them to implement some of these tips as well.

  • Conduct supervisor or front-line staff meetings. These meetings would consist of staff from one to two levels below you. The frequency of these meetings should be monthly and their immediate supervisors would not be present. You will need to work hard to establish trust and encourage them to speak freely so that you can hear unvarnished views or how well things are working.
  • Host a quarterly town hall meeting. These meetings would include staff from all levels and everyone is encouraged to speak up and participate.
  • Randomly attend level-down meetings. Periodically attend meetings that the leaders below you conduct. You can give them advance notice but no more than one hour. These can be purely observatory or you can participate.
  • If you are interested in the early identification of rising stars, attend training’s or development classes. Some good examples of these would be orientation, new hire training as well as any residual training programs that your organization conducts regularly.

Leadership isolation will happen from time to time. It is critical to your own success as well as employee engagement and satisfaction that you work to reduce or remove it. These are just a few tips that you can implement to get you started. If you have any others, please share them in the comments below.

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Jason Cortel

Jason Cortel

Call Center Manager
An accomplished sales and marketing operations executive in demand generation, client services and technical support industries. Jason has proven leadership, strategic planning, and problem solving skills. He is recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and retention.
Jason CortelAvoid the Leadership Isolation Trap