Keep Calm and Articulate Expectations

Be a Great Boss – Articulate the Expectations

In Being a Great Boss by Jason Cortel

When you conduct an analysis of what went wrong with a project it is almost certainly to come down to your employees not being clear on what you wanted. Don’t make your employees guess instead provide clarity.

A great boss sets the right expectations clearly to ensure that goals and projects are executed within the vision they have in mind. Build a solid foundation early on, or go back to your team and make it known today. Make sure that your team knows how much you value and appreciate the boldness that comes with seeking clarification when they are unsure about something you have said. When they ask for clarification make sure you are specific in your response.

There will be times when you don’t know what you want or the best way to get there. Being a great boss means you won’t be shy to admit that. Provide your staff with a basic framework of your vision and then let them run with it. This is a great way for you to give them the opportunity to shine (and create a win).

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Jason Cortel

Jason Cortel

Call Center Manager
An accomplished sales and marketing operations executive in demand generation, client services and technical support industries. Jason has proven leadership, strategic planning, and problem solving skills. He is recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and retention.
Jason CortelBe a Great Boss – Articulate the Expectations