The role of a leader is just like the role of a builder.

Being a Bob the Builder Leader

In Leadership by Jason Cortel

Leaders are builders of people and results. Building a strong foundation will help your team go above and beyond the requirements. If you want to be an engaging leader you have to constantly build connections and confidence in your team members. Executing the building phase well will increase the effort and satisfaction levels of your employees.

Build a bridge to the bigger picture aka “the why”. When you can translate why the tasks and troubles of today will help produce a better tomorrow you give your employees a purpose. If you can strongly articulate the why into something to be passionate about you will give your employees a stronger sense of purpose to accomplish task

Help your employees build connections with others in the organization. We all want to belong; it is a core need that we all yearn for. If you are able to help your employees build close connections to others in the organization they tend to become more passionate about their work. In cases where your employees form close friendships they likely will be more engaged in their job. These are also the employees that go beyond what is expected especially for each other.

Everyone loves to show and tell us how much they know but we don’t care too much about what they know until we know why they want to share the knowledge. Once we identify that they are sharing because they care we want to hear and learn more. Caring is the superglue for the bond people develop. When bonds are strengthened performance of the team explodes with productivity.

Erect your employee’s confidence as high as the highest skyscraper. Next to connections we also have a need to be appreciated. We like to give and receive compliments and we tend to do far more for those who appreciate us than those who do not.

There needs to be a balance between negative and positive interactions, with more of those interactions having a positive outcome. Having a higher number of positive interactions will significantly improve performance. It isn’t enough to let your employees know that you appreciate them but you have to create a whole culture around appreciation. Creating a culture of appreciation will ensure the entire team participates. Positive interactions and reinforcement are the tools that build confidence. Highly confident team members make for a highly competitive team.

If you start looking at your leadership role as a builder complete with a tool belt, you will help your employees create connections and build upon their confidence that will help them succeed. Only when your team succeeds will you succeed.

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Jason Cortel

Jason Cortel

Call Center Manager
An accomplished sales and marketing operations executive in demand generation, client services and technical support industries. Jason has proven leadership, strategic planning, and problem solving skills. He is recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and retention.
Jason CortelBeing a Bob the Builder Leader