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How to Have More Meaningful Coaching Sessions

In Being a Great Boss by Jason Cortel

Do you find that your coaching sessions are more one-way in that you are doing all of the talking? Does it feel like the coaching isn’t working no matter how much time you spend with a particular employee? Next to hiring, coaching is the most important thing you will do …

Jason CortelHow to Have More Meaningful Coaching Sessions
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How to Help Employees Overcome Their Insecurities

In Being a Great Boss by Jason Cortel

We all have insecurities from time to time. When insecurities flare up people become paralyzed, indecisive and often produce a lower quality of work. It is important that you do all you can to keep your employee’s workplace insecurities at bay. The definition of insecurity is: Uncertainty or anxiety about …

Jason CortelHow to Help Employees Overcome Their Insecurities
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Plan a Success Safari

In Being a Great Boss by Jason Cortel

A safari is an expedition to observe or hunt animals in their natural habitat. A success safari is an expedition to observe and hunt employees doing the right thing around the office.  Dust off your reward riffle, put on your best camouflage and get ready to hunt for positive behavior, productivity …

Jason CortelPlan a Success Safari
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Like A Present You Can’t Believe You Are Getting

In Being a Great Boss by Jason Cortel

Do you have a memory of a time when you opened a present that you couldn’t believe you were getting? I have had that feeling on many occasions but in particular when I received the Nintendo NES. It was the hottest toy at the time and one that I wanted …

Jason CortelLike A Present You Can’t Believe You Are Getting
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The One Thing a Great Boss Never Says

In Being a Great Boss by Jason Cortel

Being a great boss isn’t easy. The designation of a great boss is entirely dependent on an individual’s feelings which can change based on how they feel any given situation ends. Bosses will say more than their fair share of stupid or demotivating things to their staff but the great …

Jason CortelThe One Thing a Great Boss Never Says
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Why Comcast Should Use My 8 Ways of Employee Delight

In Being a Great Boss by Jason Cortel

Comcast is in the midst of a customer service epidemic. It seems every week there is a new customer service horror story involving Comcast in the news. Most companies get it wrong when it comes to delivering exceptional customer service. They try to focus on the customer first putting those who …

Jason CortelWhy Comcast Should Use My 8 Ways of Employee Delight
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Encourage Your Employees to Say These 10 Things

In Being a Great Boss by Jason Cortel

No news is good news. That is what people who despise conflict say. That saying is not welcomed on a team that is striving to achieve greatness. Saying no news is good news is just like saying Bloody Mary 3 times in the mirror at night when you are home …

Jason CortelEncourage Your Employees to Say These 10 Things
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Start Here: Imagine Being the Boss You Wish You Had

In Being a Great Boss by Jason Cortel

As you begin your journey into leadership the best place to start is by imagining being the boss you wish you had. Get out your pen and paper and make three columns: bad boss traits, good boss traits, ideal boss traits and follow the steps below: Step one: look at …

Jason CortelStart Here: Imagine Being the Boss You Wish You Had
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Being a Great Boss – See a Crisis as an Opportunity

In Being a Great Boss by Jason Cortel

In all of history greatness always comes from crisis. The same is true for you and your team. Some of the biggest opportunities will come from them stepping up when there is a problem. A great boss is one who practices seeing a crisis as an opportunity and then teaches …

Jason CortelBeing a Great Boss – See a Crisis as an Opportunity