Leaders must use "I" and "We" correctly.

We or I – Leaders Must Use Them Correctly

In Leadership by Jason Cortel

It shouldn’t be a surprise that when you reach a leadership role it is not about you but is about the people you are leading. If that is a surprise you need to re-evaluate your role as a leader. When you are communicating something don’t forget that the message isn’t about you and make sure your team doesn’t walk away with that impression either. Here is a simple way to remember when you use “we” and when to use “I”.

Use “I” when something has gone wrong or when trying to make changes to a process, product or situation.

  • I won’t give up
  • I stand behind my team
  • I care about the work my team does
  • I made a mistake
  • I failed

Use “we” when talking about accomplishments or other positive outcomes.

  • We can do this
  • We did do this
  • We have an opportunity to
  • We succeeded

Remember that your team are the ones who will carry out your agenda. Your success rest solely on their shoulders. Your team is sensitive to the number of I’s and we’s you use. Make sure you balance them when speaking or writing.

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Jason Cortel

Jason Cortel

Call Center Manager
An accomplished sales and marketing operations executive in demand generation, client services and technical support industries. Jason has proven leadership, strategic planning, and problem solving skills. He is recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and retention.
Jason CortelWe or I – Leaders Must Use Them Correctly