Management Tip – Look at the Present Not the Future

In Being a Great Boss by Jason Cortel

The fifth article in my series on Being a Better Boss focuses on looking at the present to ensure a successful future.

We all have our quarter-end and year-end goals and objectives. Managing to the end result seems like a natural method to ensure you and your team’s success. When you manage with the end in mind you end up reviewing the history of what happened that brought you to the numbers you are reviewing. At that point there is nothing that can be done to correct it except for identifying what you will do differently next year. However it is highly likely you will find yourself in the same situation at quarter or years end.

Being a great boss requires the understanding that the only way to get great numbers in the future is to focus on the here and now. That includes your market and industry’s trends and the activities that your staff are engaged in to take full advantage of the present reality.

One of my favorite fancy terms to use is reverse engineering. In the case of meeting your quarter or yearly objectives, build a plan starting with the end and ending with the start. Build in checkpoints that should, at the very least, be monthly but weekly is preferable. Keep your focus on today and how what is happening today will affect the dependencies of your plan. This will allow for adjustments to be made now or in the future so that when you reach the end it will be the result you set out to achieve.

-Jason Cortel

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Jason Cortel

Jason Cortel

Call Center Manager
An accomplished sales and marketing operations executive in demand generation, client services and technical support industries. Jason has proven leadership, strategic planning, and problem solving skills. He is recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and retention.
Jason CortelManagement Tip – Look at the Present Not the Future