Act now and put people over tasks

Put People Over Tasks

In First Time Manager by Jason Cortel

Prior to getting that great promotion to manager, your focus has been on tasks. Making the switch from tasks to people is often one of the hardest changes for a first time manager to make. Your skills and abilities to get something done is what got you here but you won’t be able to hold on to your new role unless you can switch to helping your team accomplish those tasks in an outstanding way.

Make no mistake, you will still have tasks that need done but they will be at a higher level. As a manager, you will have reports, budgets and planning to do. You will also need to focus on monitoring and improving the performance of your team. While all of these are important and necessary you primary tasks will be to help people get their tasks done and hopefully growing them into managers. The measure of how well you are doing is directly relational to how each of your team members performs.

You need to be able to show each person you manage how to see themselves in a way that helps them to produce at a higher level than they thought possible. For one person it may be teaching them time management skills. For another it may be identifying what they are passionate about and then providing tasks that align with that passion. Every employee wants something and you need to find out what that is and then help them achieve it.

Once you are able to do this well, you will notice that your team will do great work for you. Learning this lesson as a first time manager will help your team perform at their best which will impact the quality and quantity of work getting done.

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Jason Cortel

Jason Cortel

Call Center Manager
An accomplished sales and marketing operations executive in demand generation, client services and technical support industries. Jason has proven leadership, strategic planning, and problem solving skills. He is recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and retention.
Jason CortelPut People Over Tasks